Legal

Privacy Policy

Last updated: 6 April 2026

1. What Information We Collect

When you submit an enquiry form on our website, we collect the following personal data:

• Your name and business name
• Your email address
• Your phone number (optional)
• Your current website URL (optional)
• Your trade or service type
• Any additional information you provide in the message field

We also collect non-personal data automatically via cookies and analytics tools (see Section 5).

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and deliver the free website audit you requested
• Contact you about your project or our services
• Improve our website and services based on feedback

We will never sell, rent or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Legitimate interests — to respond to your enquiry and provide the service you requested
• Consent — where you have explicitly agreed to receive communications from us

4. How Long We Keep Your Data

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected and to comply with any legal obligations. Enquiry data is typically retained for up to 2 years. You may request deletion at any time (see Section 7).

5. Cookies and Analytics

Our website uses the following third-party tools which may set cookies or collect data about your visit:

• Google Analytics (GA4) — to understand how visitors use our site (anonymised). Google Privacy Policy
• Meta Pixel (Facebook) — to measure the effectiveness of our advertising and enable remarketing. Meta Privacy Policy
• Microsoft Clarity — to record session behaviour (heatmaps, scroll depth) to improve UX. Microsoft Privacy Statement

These tools may transfer data outside the UK/EEA. By using our website, you consent to the use of these tools. You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

6. Form Submission & Data Transfer

Enquiry forms on this website are processed via Formspree (formspree.io), a third-party form processing service. Submitted data is transmitted securely and forwarded to our business email. Formspree's privacy policy can be found at formspree.io/legal/privacy-policy.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — ask us to limit how we use your data
• Right to object — object to processing based on legitimate interests
• Right to data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at jacob@abodetc.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data in transit.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: